Academy FAQs

Find answers on courses, eligibility, certification, and more

Account Troubleshooting

Want to jump into battery training but stuck setting up your profile? The FAQs below address account creation, troubleshooting, and profile setup to get you going.

How do I create an Academy account?

Click "Sign Up" on the Academy homepage. Enter your email, create a password, and verify your account via email. Takes 2 minutes.

Who is eligible to enrol in courses?

Open to Australian battery industry professionals, tradespeople transitioning to clean energy, and workforce entrants. No prerequisites for introductory courses.

How do I log in to my account?

Use your Academy email and password on the login page x 

I forgot my password

Click your profile icon → "Account Settings" → edit name, job title, company. Changes save automatically.

How do I update my profile details?

Courses & Enrolment 

Discover how to browse courses, enrol, access materials, and manage your learning progress across our battery training programs.

How do I enrol in a course?

Browse courses → click "Enrol Now" → complete payment or funding application. Access granted immediately.

What are the prerequisites for battery manufacturing courses?

Certificate III/IV in relevant trade recommended. Introductory courses open to all levels, check course page.

Can I enrol someone else (e.g., employee)?

 Yes, use guest checkout or create a team account. Contact us for bulk enrolment discounts.

How do I access my enrolled courses?

 Log in → Dashboard → "My Courses". Click any course card to start learning.

What devices work best for courses?

 Desktop/laptop are preferred. Video lessons work on all devices.

Fees & Funding

Learn about course pricing, payment, and funding eligibility for clean energy upskilling.

What are the course fees?

 $199-$999 per course (VET levels). See [Fees page] for full pricing. 

Am I eligible for funding/subsidies?

 Check eligibility via our Building Future Battery Capabilities grants scheme

What payment methods do you accept?

 Credit card (Visa/Mastercard), PayPal, direct debit. Invoices available for approved organisations.

Can I get an invoice or tax receipt?

Yes, auto-generated post-payment. Download from "My Receipts" in Dashboard.

Have a question? Let us know

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