Terms of Use

Powering Australia Academy (the "Academy", "we", "us", "our") provides online training courses through our learning platform (the "Platform"). By purchasing, enrolling in, or accessing any course, you agree to these Terms and Conditions ("Terms").

1. Agreement Formation

1.1 These Terms, when accepted by you through account creation, course purchase, or Platform access, constitute a binding legal agreement between Powering Australia Limited and you (whether acting personally or on behalf of a company or organisation identified in your account).
1.2 By clicking 'I accept', completing a purchase, or accessing the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Platform or purchase courses.
1.3 We may update these Terms from time to time. Updated Terms will be posted on the Platform, and your continued use following changes constitutes acceptance of the amended Terms.

2. Your account 

2.1 You must create an account to purchase courses or access the Platform. All information provided during account creation must be accurate, complete, and current, and you must update this information as required to keep it accurate.
2.2 You will select your own username and password, which are personal to you. You are responsible for maintaining the confidentiality and security of your username and password and must not share these details with any other person except authorised representatives of your company or organisation (where applicable).
2.3 You are responsible and liable for all activity that occurs under your account, including the actions of any authorised representatives. You must notify us immediately at info@poweringaustralia.com.au if you believe your account has been compromised.
2.4 We may refuse account creation, suspend access, or terminate any account if we reasonably suspect misuse, breach of these Terms, or security compromise.

3. Course Purchase and Access

3.1 Course enrolment creates a binding purchase commitment. Payments are processed securely through third-party payment providers such as Stripe or PayPal, and your use of these services is subject to their respective terms and conditions.
3.2 All course prices include GST where applicable. You are responsible for any additional taxes, duties, or transaction fees imposed by payment providers.
3.3 Course access duration (lifetime or time-limited) will be specified at the point of purchase.

4. Permitted Use

4.1 Upon successful payment and enrolment, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the enrolled course materials solely for your own educational purposes through the Platform during the access period specified at purchase.
4.2 This licence does not permit you to share access with others, download content for offline distribution, or use course materials for commercial purposes.

5. Prohibited Conduct

5.1 You must not access or use the Platform or course content for any purpose other than personal educational use as permitted under these Terms.
5.2 You must not copy, modify, decompile, disassemble, or reverse engineer the Platform or course materials, nor attempt to determine any source code, algorithms, methods, or techniques used or embodied in the Platform.
5.3 You must not circumvent or attempt to circumvent any security restrictions protecting the Platform, including user authentication systems, or attempt to access any non-public systems, programs, data, or services of the Platform.
5.4 You must not collect or store data about other users of the Platform or data provided by other users.
5.5 You must not interfere with or disrupt the software or systems used to host or operate the Platform, including through the use of robots, spiders, or other automated processes to screen scrape, monitor, mine, or copy Platform content.
5.6 You must not introduce any harmful code, viruses, or malware to the Platform.

6. Intellectual Property Rights

6.1 All intellectual property rights in the Platform, including copyright, trademarks, and design, are owned by us or our licensors. All rights in course content (videos, worksheets, assessments, slides) are owned by us, our instructors, or third-party content providers.
6.2 Some courses contain materials licensed from third-party creators who retain all intellectual property rights in their content.
6.3 Access to courses does not transfer ownership of any intellectual property rights. You receive only the limited licence granted in clause 4.1.
6.4 Any feedback, suggestions, or comments you provide about the Platform or courses becomes our property, and we may use it without obligation or compensation to you.

7. Platform Availability

7.1 We aim to maintain Platform availability but cannot guarantee that use will be uninterrupted, error-free, or free from harmful code.
7.2 We may modify, suspend, or discontinue the Platform or any courses at any time. Where we discontinue the Platform, we will provide at least one month's notice.
7.3 You are responsible for obtaining internet access, compatible devices, and any third-party fees (such as internet service provider charges) required to use the Platform.

8. Third Party Services

8.1 The Platform integrates with LearnWorlds (learning management system) and third-party payment processors. Your use of these services is governed by their respective terms and conditions.
8.2 We are not responsible or liable for the availability, functionality, data handling, or security of third-party services.

9. Course Completion and Certificates

9.1 Certificates of completion are issued only when you have successfully completed all required modules, assessments, and activities as tracked by the LearnWorlds platform.
9.2 We verify completion status before issuing certificates. Replacement certificates may be provided at our discretion upon verification of your enrolment and completion record.

10. Liability and Disclaimers

10.1 You acknowledge that our role is limited to providing access to online courses through the Platform. We make no representations or warranties about course content effectiveness or suitability for your purposes.
10.2 Course content is provided for educational purposes only and does not constitute professional, legal, technical, or safety advice. You are responsible for applying course knowledge appropriately in your circumstances.
10.3 To the maximum extent permitted by law, all terms, warranties, and conditions not expressly stated in these Terms are excluded.
10.4 Under Australian Consumer Law, certain non-excludable rights and remedies apply. Where we are able to limit liability for breach of such provisions, our liability is limited to resupplying the services or paying the cost of resupply (at our option).
10.5 Our maximum aggregate liability under these Terms in any 12-month period is limited to the total fees you paid for courses.
10.6 Neither party is liable for indirect, consequential, special, or incidental damages including lost profits, lost data, or damage to reputation.

11. Indemnity

11.1 You indemnify us against any loss, damage, or claims arising from your breach of these Terms, misuse of course content, or violation of third-party rights.

12. Termination and Suspension

12.1 You may stop using the Platform at any time.
12.2 We may suspend or terminate your access immediately if you breach these Terms or we reasonably suspect misuse.
12.3 If your account remains inactive for 12 months or more, we may delete it with one month's notice.
12.4 Upon termination, your licence to access courses ends immediately, and you must cease all use of course materials.

13. Refund Policy

13.1 Refund requests must be submitted in writing to info@poweringaustralia.com.au within 30 days of purchase.
13.2 Refunds are available only for courses with minimal access (less than 10% content viewed) and no substantial downloads or completion.
13.3 Refunds, where approved, will be processed to your original payment method within 14 days. No refunds for courses with substantial access, completion, or downloads.

14. General Provisions

14.1 Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
14.2 Assignment: You must not assign these Terms. We may assign or novate our rights with notice to you.
14.3 Severability: If any provision is void or unenforceable, it is severed without affecting remaining provisions.
14.4 Notices: Must be in writing via email to info@poweringaustralia.com.au or your registered account email.
14.5 Governing Law: Laws of Western Australia apply. Parties submit to Western Australian courts.
14.6 Entire Agreement: These Terms constitute the entire agreement between the parties.

15. Contact

Powering Australia Academy
PO Box 7321, Cloisters Square PO, WA 6850
Email: info@poweringaustralia.com.au
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